top of page
pexels-cottonbro-7618405.jpg

Home > Press Release

Press Releases

Access official statements, announcements, and communications issued by the Office of the Complaints Commission (OCC). This section provides timely and accurate information on matters of public interest.

Recent Official Statements

Browse recent press releases and official communications from the OCC. These statements provide updates, clarifications, and important information for the public.

image.png

Press Release

Office of the Complaints Commissioner Continues Public Outreach and Awareness Campaign Across the Turks and Caicos Islands

The Office of the Complaints Commissioner (OCC) continues its public outreach campaign to raise awareness of its role and services across the Turks and Caicos Islands.

In June 2026, the OCC visited Ona Glinton Primary School in Grand Turk, where staff learned about the Commission's functions and received guidance on addressing concerns. The team also traveled to South Caicos, meeting with the District Commissioner, government departments, schools, and community members to explain the complaints process and answer questions.

These outreach visits reflect the OCC's ongoing commitment to promoting good governance, increasing public awareness, and ensuring residents understand their rights and how to access the Commission's independent services when concerns arise about government departments or statutory bodies.

image.png

Press Release

OMBUDSMAN’S OFFICE STRENGTHENS CAPACITY WITH TRAINING ON COMPLAINTS COMMISSIONER’S ORDINANCE

The Office of the Complaints Commissioner (Ombudsman) has taken another step to strengthen its capacity as a good governance institution by holding an in-house training session on the Complaints Commissioner’s Ordinance...

image.png

Press Release

OMBUDS DAY MARKED WITH APPOINTMENT OF NEW COMPLAINTS COMMISSIONER

Her Excellency the Governor, Dileeni Daniel-Selvaratnam, today announced the appointment of Mrs. Cheryl Ann Jones as the new Complaints Commissioner...

image.png

Press Release

INTERNATIONAL AND REGIONAL AFFILIATIONS

The Turks and Caicos Islands Complaints Commission has reaffirmed its membership with the Caribbean Ombudsman Association (CAROA) this year...

image.png

Press Release

INTERNATIONAL OMBUDSMAN DAY OCTOBER 12, 2023

The Office of the Complaints Commissioner (Ombudsman) of the Turks and Caicos Islands will join the rest of the world in celebration of International Ombudsman Day...

image.png

Press Release

THE COMPLAINTS COMMISSION FIRST PRISON EDUCATION AND OUTREACH MEETING

On Thursday, 18th December 2025, the Complaints Commissioner, Mrs. Cherylann Jones and Investigative Officer conducted their first visit to His Majesty's Prison...

image.png

Press Release

CELEBRATING THE SEASON TOGETHER: OCC STAFF CHRISTMAS LUNCHEON

Following our staff Christmas luncheon on December 11th, the Office of the Complaints Commission joins in celebrating the spirit of the season...

image.png

Press Release

"TCI COMPLAINTS COMMISSION SENIOR INVESTIGATIVE OFFICER ATTENDS INTERNATIONAL OMBUDSMAN CONFERENCE IN BELFAST"

The Office of the Complaints Commission for the Turks & Caicos Islands proudly announces the successful participation of Senior Investigative Officer, Ms. Samadia Lightbourne...

image.png

Press Release

SAMADIA LIGHTBOURNE, INVESTIGATIVE OFFICER WITH THE OFFICE OF THE COMPLAINTS COMMISSION (OMBUDSMAN) IS OFF TO SINT MAARTEN ON TWO- WEEK ATTACHMENT/TRAINING

Ms. Samadia Lightbourne is an Investigative Officer for the Turks and Caicos Islands Office of the Complaints Commission...

image.png

Press Release

THE COMPLAINTS COMMISSIONER HOSTED SYMPOSIUMS ON MARCH 27 AND 28 2023

The Office of the Complaints Commissioner (Ombudsman) of the Turks and Caicos Islands, in partnership with their Regional Organization...

Urban Cityscape

Explore More Updates

Stay informed with the latest news, updates, and media from the OCC, or get in touch for further assistance.

bottom of page