Anyone can complain, regardless of nationality or residency, as long as the maladministration happened in the Turks and Caicos Islands or affected rights that arose there. This includes citizens, residents, tourists, expat workers, and non-residents who dealt with a TCI government body. The test is where it happened, not who you are.
A complaint may be made:
• By an aggrieved individual
• On behalf of that individual by a family member or other suitable person, if the individual is deceased or unable to act for themselves
• By a body of persons, whether incorporated or not
There are no fees for filing a complaint and no legal representation is required.
Reference: Sections 9(1), 9(2), 11(1)